indipop Member Stories of Everyday care

The  Everyday Common Pink Eye

Most people once in their life have experienced waking up to a very red, itchy and goopy eye. Here is a members experience of how it was treated with an indipop healthshare.

The member used the healthshare app and filled out info about their symptoms, they were offered times the same day of when a provider can call them.  They took pics of their affected eye and sent through the app.  Within an hour the provider contacted the member.  They discussed options and course of care. Provider prescribed eye drops and the member was able to fill Rx. Cost of Care $0 Cost of medicine $10.

No waiting rooms, no travel time, same day response and the member has access to call back 24/7 if they have questions or need further assistance.

Need help with an MRI

No one likes to overpay unnecessarily, and the cost of care can get quite expensive.  indipop healthshares have access to fair medical pricing and can work with you to find a facility in your area for the right cost.

The member needed to get annual MRI’s, she was quoted $1900, she contacted the healthshare and worked with the team who found several imaging centers within 2 miles that offered the same service $900 less. They sent over the places with addresses saving her  time and money!

indipop Heathshares offer a team to help you navigate the best care at the right cost.

Twisted Ankle

Tripping on a step, dog toy or injury during exercising, our ankles are built to rotate and bend but sometimes it extends too much and you question whether it is a fraction or sprain.

The member rolled his ankle and used the app to contact the healthshare, explained what happened and was connected with a provider to have a visit.  He was then provided an order form to go to an imaging center for an x-ray. He was contacted the next day and was told it is just a sprain with steps to help the healing.

Same day response, only one trip to the imaging facility, quickly learned if it was a fracture or a sprain and the member has access to call back 24/7 if they have questions or need further assistance. $0

I Want to see a Naturopath

Integrative Medicine can include working with several providers to treat the patient this can range from acupuncturists, naturopaths, and traditional western providers.

A member is being treated for a thyroid condition and didn’t want to go the traditional route. They discovered that on staff for the healthshare is an MD/ND, they were able to get a same day appointment via phone and speak with the provider about alternative treatments and supplements.

No waiting rooms, no travel time, same day response and the member has access to call back 24/7 if they have questions or need further assistance, the provider has access to the medical records for continuity of care. 

Am I sick?

There are times when you aren’t feeling quite right, you know you are not 100%. The healthshare is there for you to go over symptoms and discuss health needs. You don’t need to wait till it becomes serious to start a conversation with a provider.

This member had fatigue for over a week.  Met with a provider the same day via phone to go over possible causes.  Provider recommended lab work.  Member was sent a lab order form through the app and proceeded to the lab. Two days later the member made an appointment through the app to go over the results. The provider reviewed the tests and went over next steps for care.

Same day response, only one trip to the lab, quickly learned about bloodwork results and the member has access to call back 24/7 if they have questions or need further assistance. $0

Pain in the Middle of the Night

It seems like it is always in the middle of the night that an unexpected ailment or pain occurs.  Not too many options for care at 2am but the Emergency Room.

The member awoke at 3am and could not bend their elbow and it was quite painful to move the arm. They called the healthshare number and within 20 minutes was connected with a provider.  The provider suggested two options after running through possible scenarios of cause, primary care visit or urgent care f the pain was not severe enough to go to the ER.  The member opted for a primary care visit. Both options were included in the plan because they started with the healthshare and not went directly to the provider.  The primary care physician recommended an MRI, patient coordinated with the healthshare the fair medical rate for the zip code they lived in. The following day the member received an MRI, a week later the primary care physician followed up with the member to explain it is tendonitis and went over next steps for care.

Middle of the night provider visit $0, MRI $300, this amount goes to the annual $3,000 max out of pocket and if surgery was needed would be deducted from the patient responsibility amount, bringing the cost down to $700 for the surgery. Follow up visit $0.
Same day response, the member has access to call back 24/7 if they have questions or need further assistance. 

Each healthshare works a little differently and the above are examples from the healthshares indipop works with. To learn more about a specific plan and what is included please reach out to an indipop team member or request a quick quote. www.indipop.co

 

 

 

 

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indipop team
indipop team

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